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No Hassle Return and Exchange Policy Everything we manufacture and sell on CrucialVacuum.com is unconditionally guaranteed. We are committed to your satisfaction offering the highest quality vacuum cleaner bags and filters available. No Hassle Returns We offer a 30-day return policy. If your product is defective within 30 days of purchase, we will replace it as soon as possible and happily pay all shipping costs to and from your location. To return any item, for any reason, for a full refund simply send us an email and we'll reply with return instructions within 24 hours. Please include your order number and the reason for your return. Ship your package back via insured mail, FedEx or any other traceable method to: Crucial Vacuum Inc. Please Note:
Purchased Crucial Vacuum products through other distribution channel? If you purchased a Crucial Vacuum product through another distribution channel and need a return or exchange, please contact the distribution channel where it was originally purchased. The address above is only for returns and exchanges of products purchased from our store, website or one of our catalogs. Exchanges Getting the right vacuum cleaner filter can be tricky, so we've tried to make our exchange process as painless as possible. Here's what to do if the filter we send doesn't fit: Orders shipped inside of the 50 U.S. States
Merchandise credit Please allow 14 days for us to receive and process your return. We'll credit or refund the value of the items returns and any taxes you were charged, if you choose this option. Credit card adjustments should appear within 2 billing cycles. Additional Contact Information: |